Chatbot Market by Size, Types, Share, Trends & Analysis Report

The Chatbot Market is valued at USD 4.7 billion in 2024 and is projected to grow at a CAGR of 23.3%, reaching USD 15.5 billion by 2029. This market has seen rapid growth, fueled by advancements in AI and natural language processing. Chatbots, or conversational agents, are computer programs that mimic human conversations via text or voice, and are widely used in sectors such as customer service, e-commerce, healthcare, finance, and education. Businesses are increasingly utilizing chatbots to automate tasks, provide instant customer support, and improve user experiences. The market includes diverse offerings like rule-based chatbots, AI-driven virtual assistants, and voice-enabled interfaces. As the demand for personalized, efficient interactions rises and messaging platforms and voice-enabled devices proliferate, the chatbot market is set for continued growth and innovation.